How Can We Help?
- HOW DO I UPDATE TO THE LATEST VERSION?
- HOW DO I UPGRADE FROM GROUNDSKEEPER LITE OR BLIZZARD BUSTER TO GROUNDSKEEPER PRO?
- HOW TO CHARGE A CUSTOMER FOR SERVICES AND THEN PRINT AN INVOICE / BILL
- HOW TO GET A LOGO ON THE INVOICES / BILLS
- HOW TO WORK WITH SERVICES THAT ARE PART OF A CONTRACT WITH PERIODIC PAYMENTS
- INVOICES / BILLS ARE MISSING INFORMATION
- WINDOWS 10 PRINTING PROBLEMS - NOTHING PRINTS
- 70 PERMISSION DENIED / RUN-TIME ERROR 3051 - THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT'S DATA.
- ADKAD PDF
- BUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- CONFIGURE EMAIL
- ELECTRONIC PAYMENTS
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- ERROR 76: PATH NOT FOUND - EXPORTING A ROUTE TO A CSV FILE Show all articles ( 31 )
- 70 PERMISSION DENIED / RUN-TIME ERROR 3051 - THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT'S DATA.
- BUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- GETTING UP & RUNNING - INSTALLING ON A NEW OR ADDITIONAL COMPUTER OR RECOVERING FROM A VIRUS OR CRASH
- GROUNDSKEEPER LITE UPDATES - NEW FEATURES & BUG FIXES
- HOW DO I UPDATE TO THE LATEST VERSION?
- HOW DO I UPGRADE FROM GROUNDSKEEPER LITE OR BLIZZARD BUSTER TO GROUNDSKEEPER PRO? Show all articles ( 20 )
- 70 PERMISSION DENIED / RUN-TIME ERROR 3051 - THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT'S DATA.
- BLIZZARD BUSTER UPDATES - NEW FEATURES & BUG FIXES
- BUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- GETTING UP & RUNNING - INSTALLING ON A NEW OR ADDITIONAL COMPUTER OR RECOVERING FROM A VIRUS OR CRASH
- HOW DO I UPDATE TO THE LATEST VERSION?
- HOW DO I UPGRADE FROM GROUNDSKEEPER LITE OR BLIZZARD BUSTER TO GROUNDSKEEPER PRO? Show all articles ( 20 )
- ADKAD PDF
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- GETTING UP & RUNNING - INSTALLING ON A NEW OR ADDITIONAL COMPUTER OR RECOVERING FROM A VIRUS OR CRASH
- HOW DO I UPDATE TO THE LATEST VERSION?
- INSTALL GROUNDSKEEPER PRO FROM CD
- RUNTIME ERROR 429: ACTIVEX COMPONENT CAN'T CREATE OBJECT
- 70 PERMISSION DENIED / RUN-TIME ERROR 3051 - THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT'S DATA.
- ADKAD PDF
- BUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- ERROR 76: PATH NOT FOUND - EXPORTING A ROUTE TO A CSV FILE
- INVALID REGISTRATION NUMBER
- ISSUE WITH PRINTING - "THERE ARE NO DOCUMENTS AVAILABLE TO PREVIEW" Show all articles ( 12 )
View Articles by Category
Articles specific to the GroundsKeeper Pro business management software product.
Articles specific to the GroundsKeeper Lite business management software product.
Articles specific to the Blizzard Buster business management software product.
General articles on backing up data that apply to all our software products.
General articles on restoring data that apply to all our software products.
General articles on software installation that apply to all our software products.
General articles on errors that apply to all our software products.
General articles containing software tips that apply to all our software products.
General Adkad Technologies administrative forms for current registered software users.
Frequently asked questions about our products.
Category Error Messages
WINDOWS 10 PRINTING PROBLEMS – NOTHING PRINTS
ISSUE: Nothing is printing on Windows 10 computer. THE REASON FOR THE ISSUE: The problem is that the printer selected to print to, is the ‘Adkad PDF’ virtual PDF Viewer. You must select a real physical printer from the available printers. NOTE: DO NOT uninstall the ‘Adkad PDF’! PERMANENTLY FIX THE ISSUE: If your computer system’s printer setting is set to “Let Windows Manage My Default Printer”, you must UNCHECK…
Read MoreBUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR
Issue: If your screen resolution is NOT GREATER than 800 x 600 the software’s screens may extend beyond the viewable area of your monitor. Button text may also be unreadable, and buttons may be unusable due to being off the screen. These type of issues will essentially make the software frustrating and practically unusable. Solution: The fix for this is simple: simply increase your screen’s resolution to be greater than…
Read MoreRUNTIME ERROR 429: ACTIVEX COMPONENT CAN’T CREATE OBJECT
Issue: While running the software the ‘Runtime Error ‘429’: ActiveX Component Can’t Create Object’ error occurs and the program shuts down. Possible Solution 1: Make sure your Microsoft Windows Operating System has all the latest updates & service packs. To make sure your operating system (XP, Vista, etc.) has all the latest updates & service packs go to www.microsoft.com and use the utilities provided there to determine if your operating system is…
Read MoreERROR 76: PATH NOT FOUND – EXPORTING A ROUTE TO A CSV FILE
Issue: Getting ’76 – Path not Found’ error while exporting a Route to a CSV File. Reason: The Route Name has a non-alphanumeric character such as a \ or / which is causing an invalid operating system file name to be created for the CSV file. For example: The ‘Joe/Bill’ Route Name would need to be changed to remove the ‘/’ sign. The Route Name of ‘Joe Bill’ is better and will…
Read MoreREGISTRATION ERROR #12: REGISTRATION VALIDATION ERROR
Issue: Access to the software is denied due to Registration Error #12: Registration Validation Error. Summary: This error occurs when attempting to open an older version of the software after the latest version has been installed and your data has been imported from the old version into the new version. Due to a newer version of the software existing on the computer, the old version has been disabled. Resolution: If you’ve…
Read MoreREGISTRATION ERROR #9: REGISTRATION VALIDATION ERROR
Issue: Access to some areas of the software are denied due to Registration Error #9: Registration Validation Error. Summary: This error is caused by the software registration process being incomplete. Note: Your data is safe and still contained within the software. Access to it is simply restricted until the registration process is complete.When the software is first purchased you’re issued a Temporary Registration Number to activate the software. Afterwards, your company name, address…
Read More70 PERMISSION DENIED / RUN-TIME ERROR 3051 – THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT’S DATA.
Issue: The Backup File or Database (adkad.mdb) is locked due to its Read-Only attribute being set to true. Summary: This error is caused by restoring from a backup made to a CD. When making a backup directly from the Database Maintenance screen to a CD most computers will automatically create the backup as read-only. When this backup is restored it remains read-only and therefore when the software tries to access the data…
Read MoreERROR 1304 – ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
Issue: This error may occur on your computer during the installation of the software. Possible Cause: This error can occur if the CD from which you are performing the installation is dirty or the CD/DVD drive on your computer is not configured correctly. Solution: As problems with the CD/DVD disk or drive are the main cause of this error message, you first need to check them for problems. For instance,…
Read MoreINVALID REGISTRATION NUMBER
Issue: When attempting to enter your registration number into the Order/Register screen you get the error “Invalid Registration Number”. Possible Reason 1: REINSTALLING or UPDATING – WITH DATA You’re attempting to enter your Registration Number before Restoring your data back in. Simply use the Database Maintenance screen to Restore your data. If necessary, enter the Registration Number AFTER restoring your data. Possible Reason 2: REINSTALLING or UPDATING – STARTING OVER If you…
Read MoreREGISTRATION ERROR #7: REGISTRATION VALIDATION ERROR
Issue: Access to some areas of the software are denied due to Registration Error #7: Registration Validation Error. Possible Cause 1: INSTALLING THE NEW VERSION OF THE SOFTWARE The error is triggered because a NEW REGISTRATION NUMBER is needed to unlock the new version. Solution 1: UPDATE ALREADY PURCHASED If you have already purchased the update you simply need to enter the new version’s Registration Number you received when purchasing…
Read MoreISSUE WITH PRINTING – “THERE ARE NO DOCUMENTS AVAILABLE TO PREVIEW”
ISSUE: Printing brings up the message “There are no documents available to preview”. CAUSE: The software is encountering a permissions issue on your computer. SOLUTION: When starting the software, RIGHT mouse-click on the desktop shortcut and select RUN AS ADMINISTRATOR.
Read MoreRUN-TIME ERROR 339 – COMPONENT OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED
ISSUE: Run-time error ‘339’ – Component or one of its dependencies not correctly registered: a file is missing or invalid. CAUSE: Uninstalling another version of any Adkad software product can cause ocx and dll component registration issues. SOLUTION 1: Use Windows CONTROL PANEL|PROGRAMS|PROGRAMS AND FEATURES to REPAIR your Adkad software product. SOLUTION 2: Or, reinstall your Adkad product by either re-downloading or the using the CD you received when you purchased it. When you re-run…
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