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Articles specific to the GroundsKeeper Pro business management software product.
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General articles on restoring data that apply to all our software products.
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Category GroundsKeeper Lite
What you should know: The data from the software can be lost or corrupted by turning your computer off without exiting Windows properly, having a power failure while your working on your computer, having a power surge while your computer is on; getting a virus, having a computer crash, even installing other applications can corrupt some files (this is rare, but possible). You may even inadvertently delete the file yourself.…Read More
What you should know: Before it is possible to restore data, a Backup of your data must have been created through the Database Maintenance screen of the software. No other types of data files created by any other software product can be imported into the software. Why Restore data from a Backup? * To view archived data from past years. * To recover from a data loss. * To load…Read More
Issue: Getting back up and running. The software needs to be installed on a New or Additional Computer. Or, the software needs to be reinstalled on the same machine to Recover from a Virus or Crash. IMPORTANT: If your reinstalling on the same computer, make sure you have a Backup of your data before reinstalling or you will loose your data. If you don’t have a backup, as a last resort,…Read More
Issue: The invoices/bills are missing customer information such as services, payments, amount overdue, or previous balances. Solution 1: If you’re using a color printer, replace any ink or toner cartridges that may be empty. Run a diagnostic to check your printer heads through your printers utilities in CONTROL PANEL|PRINTERS|PROPERTIES to make sure they are not malfunctioning. Solution 2: Try printing a STATEMENT-TYPE invoice rather than an INVOICE-TYPE invoice. The INVOICE-TYPE invoice does not show Payments even if they fall…Read More
STEP 1: CREATE THE LOGO IMAGE FILE. You will need your logo image to be a BITMAP file with the pixel dimensions of 306Wx63H. To create a sharper logo image, the size of the bitmap image can be a ratio of the required size. For example: a ratio of 2:1 would make the image dimensions 612Wx126H (see Image below). If the bitmap image does not meet the specifications for width and…Read More
Issue: A service, such as Lawn Maintenance, is performed as needed or is scheduled regularly, but the customer has a contract in which they pay on a monthly basis. How do you show on the invoice and schedules when the service is performed and charge them for the monthly contract charge correctly. Solution: You will need to add two(2) services for each customer this scenario applies to. Service 1 will…Read More
So, you’ve been using GroundsKeeper Lite or Blizzard Buster and now you’re ready to upgrade to GroundsKeeper Pro. By upgrading you will get all the additional features GroundsKeeper Pro offers. Follow the instructions below to install GroundsKeeper Pro and transfer all your data from GroundsKeeper Lite or Blizzard Buster into GroundsKeeper Pro. STEP 1: IF YOU HAVE NOT ALREADY DONE SO, YOU WILL NEED TO PURCHASE THE UPGRADE After you purchase the upgrade you…Read More