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Category Software Tips
Issue: The invoices/bills are missing customer information such as services, payments, amount overdue, or previous balances. Solution 1: If you’re using a color printer, replace any ink or toner cartridges that may be empty. Run a diagnostic to check your printer heads through your printers utilities in CONTROL PANEL|PRINTERS|PROPERTIES to make sure they are not malfunctioning. Solution 2: Try printing a STATEMENT-TYPE invoice rather than an INVOICE-TYPE invoice. The INVOICE-TYPE invoice does not show Payments even if they fall…Read More
STEP 1: CREATE THE LOGO IMAGE FILE. You will need your logo image to be a BITMAP file with the pixel dimensions of 306Wx63H. To create a sharper logo image, the size of the bitmap image can be a ratio of the required size. For example: a ratio of 2:1 would make the image dimensions 612Wx126H (see Image below). If the bitmap image does not meet the specifications for width and…Read More
Issue: A service, such as Lawn Maintenance, is performed as needed or is scheduled regularly, but the customer has a contract in which they pay on a monthly basis. How do you show on the invoice and schedules when the service is performed and charge them for the monthly contract charge correctly. Solution: You will need to add two(2) services for each customer this scenario applies to. Service 1 will…Read More
So, you’ve been using GroundsKeeper Lite or Blizzard Buster and now you’re ready to upgrade to GroundsKeeper Pro. By upgrading you will get all the additional features GroundsKeeper Pro offers. Follow the instructions below to install GroundsKeeper Pro and transfer all your data from GroundsKeeper Lite or Blizzard Buster into GroundsKeeper Pro. STEP 1: IF YOU HAVE NOT ALREADY DONE SO, YOU WILL NEED TO PURCHASE THE UPGRADE After you purchase the upgrade you…Read More
Watch the video below to see a tutorial on how to charge a customer for services and then print an invoice / bill. To PLAY the video, RIGHT-CLICK on video image and select PLAY from the menu.Read More
STEP 1: MAKE A BACKUP OF YOUR DATA FROM THE OLD VERSION. The new version of the software automatically loads your data the 1st time it is started but it is always a good idea to have a backup of your data just in case. Open the Database Maintenance screen of the old version and Backup your data. We recommend backing up to the hard drive for this updating process, but USB/Flash…Read More