Gold Support
$200.00
A Gold Support subscription entitles you to live personalized help and hands-on training for your software product from one of our software experts. Our technical support specialists are dedicated to providing the best possible support and training for your product.
Support coverage starts immediately after purchase.
Training can be scheduled at a time convenient for you.
WHAT YOU’LL GET WITH YOUR PURCHASE:
- Phone and email support for your software product for one (1) year or sixty (60) minutes total of support assistance; whichever comes first.
- Ninety (90) minutes of one-on-one telephone training with a live software specialist.
- A certificate stating your plan, plan information and coverage dates.
Plan Details
WHAT’S COVERED?
- Chart
- Ninety (90) minutes of one-on-one telephone training with a live software specialist.
HOW LONG AM I COVERED?
One (1) year from the purchase/activation date or sixty (60) minutes total of support assistance; whichever comes first.
Note: All our support is available in the English language only.
Call Support
Live support for software issues and questions, also called incidents, is limited to our office hours.
Training may be scheduled anytime, even during our non-business hours. Call Support to schedule a time for us to call you to provide training for your software product.
