bud_support_02

Support

Need help with any of our service business software products?

We're Here to Help!

If you need more help, have a question that isn't covered, or simply want us to walk you through a feature of our business software, not to worry.

Support Plans

See more about our Silver and Gold support plans to see how we can help you.

Support Services

Learn more about our pay per incident, data recovery, and training services.

Contact Support

Talk to a representative for further questions through email or phone call.

FAQs

Explore our list of most commonly asked questions to find answers.

Tutorials

Learn about our service business software by watching experts explain.

Updates/Upgrades

Keep up with the latest improvements and changes in our business software.

WHAT YOU NEED TO KNOW BEFORE YOU CALL SUPPORT

Before calling, use the chart below to help you determine what we consider your issue type and whether it's covered under your support plan.

If you're not covered by a support plan you may elect to sign up for one or you may use the pay-per-incident or data recovery services.

Call us and ask your question. A live specialist will listen and either give you an answer right-away or let you know what you need to do next so that we may assist you best.

SUPPORT ISSUEGOLDSILVERBRONZEPAY-PER
INCIDENT
Software Installation Errors - cannot install software *IncludedIncludedIncludedIncluded
Registration Errors not covered in the software troubleshooter & online knowledgebase *IncludedIncludedIncluded$30 Minimum
$90 Per Hour
Software Operational Questions *IncludedIncluded$30 Minimum
$90 Per Hour
$30 Minimum
$90 Per Hour
Run-time and Software Errors *IncludedIncluded$30 Minimum
$90 Per Hour
$30 Minimum
$90 Per Hour
All software issues and errors related to computer crashes & viruses - NOT including data recovery *IncludedIncluded$30 Minimum
$90 Per Hour
$30 Minimum
$90 Per Hour
Software Training (90 minutes)Included$135$135$135
DATA RECOVERY, repairing corrupted databases and data entry issues *$30 Minimum
$90 Per Hour
$30 Minimum
$90 Per Hour
$30 Minimum
$90 Per Hour
$30 Minimum
$90 Per Hour
Networking software & issues related to hardware, peripherals and printers$30 Minimum
$90 Per Hour
$30 Minimum
$90 Per Hour
$30 Minimum
$90 Per Hour
$30 Minimum
$90 Per Hour

SUPPORT PLANS
SUPPORT ISSUE DETAILS

* See individual Plan Details for more comprehensive information

bronze-support-large

Bronze Support Included with Every Purchase

Your default support coverage.

By just purchasing our products, you are automatically included in our Bronze support plan.

Learn More

Easy-to-Use Business Software Programs that Make Running your Lawn or Landscape Service Industry Business a Breeze!

Software doesn't get any easier than this! Software conveniently tailored to lawn care, landscaping and snow plowing businesses.
bud_computerHalf_02